free shipping COD On order over ₱999.99
free shipping COD On order over ₱999.99

Shipping FAQs

Time Depot PH offers wide Cash on Delivery service. This is in partnership with third party couriers.

HOW LONG SHOULD I WAIT FOR MY ITEMS TO ARRIVE?

  • Delivery time frame varies from item to item. See description of each product. However, we will try to deliver it earlier than the written time frame.
  • Updates will be sent to your mobile number upon filling up your shipping form at checkout.
  • Tracking Numbers will also be provided after shipout.

Cash on Delivery available nationwide.

Cash on pick is also available at LBC branches.
 

SHIPPING FEE RATES:

FREE shipping fee nationwide for orders above Php999.00

Php 85.00 shipping fee for orders below 999.00


WHERE TO PAY IF I AM AT NON SERVICEABLE COD AREA?

We accept payment through:

  • Remittance center: Palawan, Cebuana, Western, ML etc,.
  •  Bank deposit BDO and BPI bank
  • PAYMAYA / GCASH
  •  Paypal express
  • Advisable transaction: Cash on pick up at any LBC branch nationwide.


IF I DID NOT RECEIVE ANY CONFIRMATION, WHAT SHOULD I DO?

If you successfully used our checkout system, you should receive a confirmation in about 60 seconds after finishing the process. However the tracking code may take a bit of time since it takes 24-48 hours to encode it via 3rd party logistics.

If you still did not receive any confirmation within 24-72 Hours, please contact us at phtimedepot@gmail.com

Contact number: 0977 - 769 - 8513

RETURN AND REFUNDS

We accept refunds or returns within 7 days of purchase. Please send us the receipt or order number to phtimedepot@gmail.com
We will refund / replace the item if

* Item is not physically scratched
* Item was bought from our store
* Item has factory defect (broken upon receiving)

We will not refund or replace if you ordered an item with a broken seal and or consumed.

MY ITEM HAS NOT ARRIVED ON THE GIVEN TIME FRAME.

There are instances where the shipping time takes more than we stated, this is because of some reasons

  • Incomplete address
  • Unreachable mobile number
  • Sale season
  • Area not covered with COD or Area is considered as remote area

Always make sure to complete your Address to ensure a successful delivery.
For more questions, please email us at phtimedepot@gmail.com.